It was pretty clear after testing with the RPi that it was going to be a lot of work to get it into a state that worked robustly and was user friendly for non-technical people. So the next version I decided to move to an ESP-32, which used a lot less power, handled shutdowns much better, and could have much simpler code. I also decided to get my own website to serve the images, moving away from the email solution. I still like the email option, but I haven't worked out a good way to implement it yet.
This just used the esp32 dev board and didn't have a battery, but it was all I needed to work out the code on both the esp32 and the server. Originally I had the images just sitting in a public folder, which anyone could access if they worked out the (easily guessable) URL, but now they are served through a php script which requires a key specific to the "frame" making the request. The server has a database with the details and settings of the different frames (i have multiple running at once), which means some can have different resolutions, colour depths, update times and so on.
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The frame itself was just a picture frame I bought from a supermarket, so looked passable from the front but of course a mess on the inside.
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