The first step of our design process always starts with intricate research, most of this is done using the net given the vast amount of information available. We researched existing products, existing technologies, watched tech review videos on youtube in order to find any issues with existing products we could focus on addressing.

The next step of our research was to identify areas we would like to make our main focus, for this project the following areas are what we were considering working on, (body pain being the one we went with in the end).

• Fashion
• Sleep
• File sharing
• Body pain
• The office
• Technologies difficult learning curve

With areas of focus identified, now we needed to key in our research and learn about each area and how it relates to a person / consumer, to do this we carried out interviews with people and compiled journey maps and empathy boards which can be seen bellow.

After compiling and looking over the journey maps and empathy boards, we discussed which single area we would proceed with. We had originally intended to go with file sharing with the aim of creating a solution for data access from anywhere and any device but after talking with our lecturer about the idea and the limitations the idea would have at our prototyping stage given the resources needed we went back and decided on picking a different area to focus on, in the end, we went with body pain as we both had personal issues with dealing with regular pain.